Brand Overview

Pokiez Casino is a popular online gaming platform that has been in operation since 2019. It is operated by TechSolutions Group Limited, a company registered in Malta under license number MGL/B2C/425/2017 issued on July 4th, 2021. Pokiez play on Pokiez Casino offers an extensive range of games from top-notch software providers such as Microgaming, NetEnt, and Evolution Gaming.

The casino’s website is user-friendly and features a modern design that makes it easy for players to navigate. The platform supports multiple languages, including English, German, French, Spanish, Italian, Portuguese, Russian, Chinese, Japanese, Korean, and Arabic, making it accessible to players from different parts of the world.

Registration Process

Creating an account on Pokiez Casino is a straightforward process that requires some basic information about yourself. Players can register using their email address or by connecting through their social media profiles (Facebook or Twitter). Here’s what you need to provide:

• Full name
• Date of birth
• Email address
• Mobile number
• Password

Once the registration form has been completed, players will receive a confirmation email with a link that needs to be clicked on to verify their account. This is an essential step as it ensures that only legitimate accounts are created.

Account Features

Upon logging into your Pokiez Casino account for the first time, you’ll see some valuable information about yourself displayed:

• Your login credentials (username and password)
• The last 10 deposits made
• The last 20 bets placed
• A message indicating any available promotions or bonuses

Players can also view their entire gaming history by navigating to the ‘Account History’ section.

Bonuses

Pokiez Casino offers a variety of exciting bonuses for both new players and regular members. Let’s break down what you can expect:

Welcome Bonus

New players who sign up on Pokiez Casino receive an attractive welcome bonus that is divided into three deposits:

• 1st deposit: 100% match-up to €200 + 50 Free Spins (FS) for “Book of Dead” slot machine, with a wagering requirement of 45 times the bonus amount.
• 2nd deposit: 75% match-up to €300 + 30 FS for “Starburst” slot machine, with a wagering requirement of 40 times the bonus amount.
• 3rd deposit: 50% match-up to €400 + 20 FS for “Rage to Riches” slot machine, with a wagering requirement of 35 times the bonus amount.

Reload Bonuses

Existing players can benefit from regular reload bonuses that range between 25-100% up to a maximum amount. These are usually promotional and can be claimed by clicking on an ad on your account dashboard or receiving an email notification about it.

Payments and Withdrawals

Pokiez Casino features multiple payment methods, both for deposits and withdrawals:

Deposits

• Visa
• MasterCard
• Skrill
• Neteller
• Trustly
• PaySafe Card (online only)
• Bitcoin
• Ethereum
• Litecoin
• Dogecoin
• Monero

Withdrawals

The same payment methods can be used for withdrawals, with the exception of card payments that are not supported. Processing times will vary depending on your chosen method:

• E-wallets: 0-48 hours
• Bank transfers: 2-5 business days
• Credit/Debit cards: Not available
• Cryptocurrencies: Instant

There’s also a minimum withdrawal limit of €20 for all payment options. Players should note that each payment provider has its own commission fees and potential charges.

Game Categories

The extensive library at Pokiez Casino consists of many different types of games, including:

Slots

Pokiez offers over 2,000 slot machines from renowned game providers like Microgaming, NetEnt, Play ‘n Go, Quickspin, Red Tiger Gaming, and more. Some popular titles include:

• Book of Dead (Play’n GO)
• Starburst (NetEnt)
• Immortal Romance (Microgaming)
• Game of Thrones (Quickspin)

Table Games

The table games section at Pokiez is home to many variants:

• Roulette (European, French, American) – Microgaming and Evolution Gaming
• Blackjack (Classic, Hi-Lo) – Microgaming and NetEnt
• Baccarat (Live) – Evolution Gaming

Live Casino

Players can experience the real thrill of playing casino games with live dealers. Available options include:

• Roulette (French, European)
• Blackjack (Classic)
• Baccarat (VIP)

Software Providers

Pokiez Casino works closely with some top-notch game providers in the iGaming industry to deliver an impressive range of quality titles:

1. Microgaming : Known for their vast library and smooth gameplay experience.
2. NetEnt : Renowned for visually stunning slots like ‘Blood Suckers’ and progressive jackpot games such as Mega Fortune and Hall of Gods.
3. Evolution Gaming : Live casino provider offering interactive experiences with real-time chat support.

Other notable providers include:

• Play’n GO
• Quickspin
• Red Tiger Gaming
• Yggdrasil Gaming

Mobile Version

The Pokiez mobile version is a convenient way to play your favorite games on the go. Since it’s web-based, you don’t need any extra software downloads or installations for Android and iOS devices:

1. Log into your account using your registered email address or social media profile.
2. Navigate directly from your mobile browser.

Some things are important to remember regarding playing through a mobile device:

• Mobile connections can be unpredictable; this may lead to interruptions in gameplay performance.
• Since some bonuses might have restrictions, ensure the type of bonus is compatible with the games on offer.

Security and License

Pokiez Casino prioritizes player security by adhering to rigorous measures:

1. SSL Encryption : Each data exchange between the casino’s server and your browser happens securely using a 128-bit SSL encryption layer.
2. Deposit protection : Players’ funds are protected with strict separation from operator money according to requirements under current regulatory frameworks.

The website maintains an active and valid license, enabling it to continue operating lawfully within its jurisdiction:

• Registered in Malta (TechSolutions Group Limited): MGL/B2C/425/2017 dated 4th July 2021.
• Regulated by the Malta Gaming Authority: www.mga.org.cy.

Customer Support

Should you encounter any problems or require help at Pokiez, support agents are available around-the-clock to assist in several languages. Reach out using multiple channels:

Live Chat

The most efficient and real-time method is the live chat system directly integrated onto the casino website.

• Simply click on it from your account dashboard (after logging in).
• Wait a few seconds for an operator response; assistance will be provided promptly within working hours.

If the site shows you are unable to access the live support at any point, try reaching out via email. In that case, we recommend trying again later or looking into one of the following options listed below.

Telephone

Although there isn’t a dedicated phone number mentioned on their help page (at time of this writing), players can get assistance in other ways still:

• Using their live chat service
• Accessing the comprehensive FAQ section directly from your account dashboard